Built for Enterprise

Multi-location management, user privileges, single sign-on, PM/EHR integration, centralized billing, and configurable patient outreach by location, provider, appointment type, and more.

a patient-centered approach to engagement

We think differently about patient outreach in the digital age.

Reduce no-show rates.

Patient Appointment Reminders

Unlimited voice, email, and text appointment reminder service with missed appointment rescheduling.

Non-Medical Transportation

Transportation scheduling with RideToHealth integrated into your PM/EHR reduces no-shows.

On Demand Patient Outreach

Instantly notify scheduled patients and staff of delays, office closures, inclement weather.

Address market transitions and drive revenue.

Patient Pay Services

As costs shift to patients, billing methods need to change. Collect outstanding balances faster with Patient Balance Notifications and MDpay.

Health Campaign Manager

Promote patient adherence, target gaps-in-care, reduce readmissions, and improve revenue with automated campaigns.

Improve the patient experience.

Patient Check-In

Self-service solution delivered to and completed on the patient’s own device before arrival. No username or login required!

Patient Surveys

Automatically survey patients after visits and pre-screen patients before they arrive. On their own device with no app, portal or login.

Patient-Centered

adjective
respectful and responsive to individual patient preferences, needs, and values. 

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No passwords or usernames

We verify your patients first so they don't have to do the work.

No app or portal

Instead of asking patients to download an app or log in to a portal, we deliver the right message at the right time.

Communicate like a person

Phone, email and text. Relatient uses all three communication modalities as needed.

Why Patients Don’t Answer Surveys (and Why it Matters)

There was a time, so I hear, when a physician’s word was gospel and to challenge that authority meant you were an exception and a rebel. When I entered Healthcare in 2007, this was ancient history. Patients are empowered in today’s healthcare marketplace, armed with...

From Patient Reminders to Medical Billing

Jason W. Miller used to be a healthcare consultant at large organizations, so when he began working at Reiter, Hill, Johnson + Nevin (RHJN), a well-respected women’s health private practice in the Washington D.C. area, he sought ways to leverage his past experiences...

Patient Portals Dead? [Future Healthcare Today]

Michele Perry Discusses Patient Portals Relatient's new CEO Michele Perry has some criticisms for an over reliance on patient portals but says she doesn't think they are dead yet in this article from Future Healthcare Today. “It’s not enough anymore to make patient...

Practice Managers Are Leading the Way to Patient-Centered Engagement

Healthcare is changing fast and unfortunately most people don't handle change well — Practice Managers are the ones tasked with guiding doctors, staff, and patients through the changes. At Relatient we work with Practice Managers everyday and are constantly impressed...

The Vancouver Clinic Reduces No-show Rates

When The Vancouver Clinic began their transition to the Relatient messaging platform their average no-show rate was at an acceptable range and was not the organization’s primary concern. What really had them frustrated was the poor Customer Service they received from...

The Most Important App in Healthcare

It’s all too easy for industries to get caught up in adopting new technologies just to keep pace. “Everyone is building a custom app/portal/website, so that must be the answer.” Or so the thinking goes. For all the talk of human-centered design and patient-centered...

What to look for in a Patient Appointment Reminder Vendor

Unlimited Messaging / Flat Cost Cost-per-message pricing adds another thing to manage and discourages following best practices around multi-modality. Multi-Modality: Voice, Email and Text Text is by far the most effective communication method when compared to voice...

Jersey Urology goes “beyond appointment reminders”

Jersey Urology was on its second “reminder solution” and still looking for a way to improve patient communications. When asking vendors for custom outreach, the answer had always been too costly, too manual, or even impossible.

When Healthcare Needs to Close

Orginally published on LinkedIn by Sam Johnson. Closing means communication...and lots of it. We had the privilege of taking dozens of phone calls again this morning from medical offices needing to shut the doors for the day, due to inclement weather in the southern...

Schedule a Demo

See just how easily our patient-centered approach to engagement integrates directly into your business to increase revenue, reduce no-shows, meet quality initiatives, and improve patient experience. This could change everything.