From Patient Reminders to Medical Billing

From Patient Reminders to Medical Billing

Jason W. Miller used to be a healthcare consultant at large organizations, so when he began working at Reiter, Hill, Johnson + Nevin (RHJN), a well-respected women’s health private practice in the Washington D.C. area, he sought ways to leverage his past experiences...
Greenvale Pediatrics Improved Compliance Rate

Greenvale Pediatrics Improved Compliance Rate

Greenvale Pediatrics utilized in-house staff to make direct phone calls with critical messages and reminders to their patient base. The process was inconsistent and labor intensive. The team needed a quick and easy way to push communication out to patients and...
The Vancouver Clinic Reduces No-show Rates

The Vancouver Clinic Reduces No-show Rates

When The Vancouver Clinic began their transition to the Relatient messaging platform their average no-show rate was at an acceptable range and was not the organization’s primary concern. What really had them frustrated was the poor Customer Service they received from...