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– Case Study – Pediatric Practice Improves Vaccine Compliance Using Automated Messaging They were doing it all and it was too much. This Level 1 PCMH Pediatric group utilized in-house staff to make direct phone calls with critical messages and reminders to their...read more
Jason W. Miller used to be a healthcare consultant at large organizations, so when he began working at Reiter, Hill, Johnson + Nevin (RHJN), a well-respected women’s health private practice in the Washington D.C. area, he sought ways to leverage his past experiences...read more
When The Vancouver Clinic began their transition to the Relatient messaging platform their average no-show rate was at an acceptable range and was not the organization’s primary concern. What really had them frustrated was the poor Customer Service they received from...read more