Patient Check-In Just Got Easier with SIGNiX & RELATIENT Integration

Press Release

CHATTANOOGA, Tenn., September 14, 2016SIGNiX, the leading provider of cloud-based Independent E-Signature™ solutions, announced today that its e-signature technology is now fully integrated into RELATIENT’s patient check-in and messaging software. The integration into RELATIENT’s new patient check-in product, which is part of a suite of RELATIENT products, capitalizes on RELATIENT’s position as the leader in patient relationship management.

Headquartered in Nashville, Tennessee, RELATIENT is a cloud-based healthcare information technology company that provides the only complete, web-based patient relationship, engagement and population health platform of its kind.

The SIGNiX and RELATIENT partnership fundamentally changes medical front-office operations and improves patient engagement by allowing patients to easily and securely fill out, sign and submit healthcare visit paperwork from any computer, tablet or mobile device with an internet connection, in-person or remotely.

“Allowing patients to input their own data electronically and then sign documents electronically—such as those related to billing, privacy and health histories—directly within our cloud-based patient check-in software means medical office staff, physicians and caregivers are spending less time on paperwork and more time with the patient,” said Sam Johnson, RELATIENT’s president and CEO. “And during a time when value-based healthcare is rising in importance, patient engagement has never been such a priority.”

Further, the integration increases patient portal use, which is a key requirement under the Meaningful Use rules in the HITECH Act.  Meaningful Use rules are the criteria by which federal regulators evaluate medical practices’ compliance with the program for properly using electronic health records (EHR). With RELATIENT’s integration to both the EHR and SIGNiX, all healthcare documents can be returned by RELATIENT to the patient portal for future access by the patient  on virtually any mobile device, anywhere there’s an internet connection.

RELATIENT chose to integrate with SIGNiX, which already works with some of the nation’s largest, most well-respected health systems, because its Independent E-Signature™ technology is based on the highest published standards for security, privacy and regulatory compliance with HIPAA, medical records, FDA 21 CFR Part 11 and others applicable to healthcare.

SIGNiX’s Independent E-Signatures™ permanently embed the legal evidence of an e-signature into the signed documents so that the signature’s validity is forever verifiable without connecting to SIGNiX. Independent E-Signatures™ also use robust identity authentication tools, tamper-evident technology and comprehensive audit trails to ensure every document’s integrity is maintained.

“Because our Independent E-Signatures™ give users complete ownership and control of documents—and provide best-in-class privacy, security and legal defensibility—they give companies an enormous advantage in remaining HIPAA compliant,” explained Jay Jumper, CEO of SIGNiX. “We’re excited to work with RELATIENT to offer this technology to healthcare providers across the nation.”

With the RELATIENT and SIGNiX integration, healthcare clinic providers will be able to customize and white label the check-in platform and its e-signing component to fit their individual brands.

“Patients are customers. Like any business, healthcare providers need to create a cohesive, familiar brand across all facets of their organization—including the check-in process,” Johnson said. “SIGNiX was the only e-signature provider we spoke to that would allow all parts of our check-in app to be seamlessly customizable. We’re pleased to call them a partner.”

To learn more about the RELATIENT/SIGNiX integration or adopt the software for your healthcare practice, visit https://www.signix.com/e-signature-for-relatient.

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