Improving Collections Rates with a Mobile Patient Payment System

While advances in medical procedures and healthcare technology expand at a rapid pace, billing and payment systems have yet to evolve....

From Patient Reminders to Medical Billing: Rescued from the Patient-Reminder Postcard

Jason W. Miller used to be a healthcare consultant at large organizations, so when he began working at Reiter, Hill, Johnson + Nevin...

Relatient Appoints Robbie Abt as Senior Vice President of Sales and Business Development

Abt brings his experience in revenue cycle management and healthcare technology to Relatient March 5th, 2018 — NASHVILLE, Tenn. –...

Relatient and Modernizing Medicine® Working Together to Enhance the Practice Management Experience

Relatient is excited to now offer a bi-directional interface with specialty-specific health information technology leader Modernizing...

Official Sponsor of Practice Manager Coffee Breaks

In my last post about practice managers I shared a little of the challenges they face and the incredible amount they get done for patients...

Official Sponsor of Practice Manager Coffee Breaks

In my last post about practice managers I shared a little of the challenges they face and the incredible amount they get done for patients and doctors. With that in mind I set out to make a video about how Relatient can empower practice and office managers. This video...

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Better Patient Experience, Higher Profitability

The other day I came across a report by Deloitte in which they "found that higher patient experience scores are associated with higher hospital profitability." Their suggestion:  With the renewed patient and payer emphasis on patient experience as a core element of...

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Are You Over-Messaging Patients? Stay Ahead of TCPA

Some healthcare organizations over-message patients. While their enthusiasm in communicating with their patients should be applauded, over-messaging patients can present some problems. Over-messaging patients creates message fatigue Message fatigue occurs when message...

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The Vancouver Clinic Reduces No-show Rates

When The Vancouver Clinic began their transition to the Relatient messaging platform their average no-show rate was at an acceptable range and was not the organization’s primary concern. What really had them frustrated was the poor Customer Service they received from...

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The Most Important App in Healthcare

It’s all too easy for industries to get caught up in adopting new technologies just to keep pace. “Everyone is building a custom app/portal/website, so that must be the answer.” Or so the thinking goes. For all the talk of human-centered design and patient-centered...

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