Top-rated Relatient is proud to partner with EHR leader athenahealth and is available in the athenahealth Marketplace, offering a bidirectional interface between our patient-centered engagement platform and athenahealth software. The Relatient platform powers telehealth and the digital front door with these solutions:
Automated Appointment Reminders
Reduce no-shows with unlimited voice, email, and text and deliver medical appointment reminders, missed appointment rescheduling, recalls, and more.
Broadcast Demand Messaging
Save time updating patient groups on-demand with text, email, and/or voice.
Messenger Chat & Secure Messaging
End phone tag with intuitive one-to-one patient messaging. Send and receive texts with patients instantly using 2-way Messenger Chat, or add-on Secure Messaging to safely share PHI in a HIPAA-Compliant, 2-way Chat.
Patient Surveys & Reputation Management
Get more 5-star reviews and receive patient feedback to improve your medical practice and its online reputation.
You don’t stop when a patient misses their appointment and neither do we. Once marked in your system, Relatient will automatically follow-up to get no-shows rescheduled. This feature can be turned on or off at your choice when supported by your PM.
Patient Self-Scheduling & Waitlist
Empower patients and staff with 24/7 scheduling to enable patient access and fill last-minute cancelations with automatic messaging.
eRegistration & Check-In
Reduce the bottleneck caused by point-of-service intake. Our mobile-first registration and check-in solution allows patients to pre-register for appointments on their preferred device.
Promote patient adherence, target gaps-in-care, reduce readmission, and improve revenue with automated campaigns.
Patient Balance Messaging & MDpay®*
Collect more patient balances faster in the office, on the web, or via patients’ mobile devices with auto drafts, posted payments to appointments, and patient cards on file. Add text message balance reminders to your current billing strategy to save on statement costs and reduce time in AR.
Relatient is unique in our unlimited text, email, and voice messages and contacts along with a patient-centric and scalable, flexible platform for multiple locations and specialties management.
Plus, get reliable implementation and friendly support from our U.S. based, healthcare IT specialists who understand the needs of athenahealth users.
*Not listed in athenahealth Marketplace
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Automate Text, Email and Phone Call Reminders
Relatient’s appointment reminder service and best practices lower no-show rates and increase productivity. Here are eight reasons why Relatient does it better than the rest.
U.S. Based Customer Service
We pick up the phone. We think it’s fundamental, but not everyone does. Our platform is better, but this might be the real reason customers stay.