by Julie Catron | Mar 2, 2021 | Blog
A powerful digital front door strategy is crucial to thriving health systems, hospitals, and medical groups in today’s environment where patients have plenty of options and expect a high level of access, convenience, and self-service. With the many pressures of the...
by Julie Catron | Feb 1, 2021 | Blog, Patient Reminders, Patient-Centered Engagement
When a patient doesn’t show up for an appointment, it’s bad for everyone. The patient doesn’t get the help they needed, nor do other patients who could have used that time slot, and the provider’s time is not efficiently used. Sometimes, missed appointments are...
by Julie Catron | Jan 26, 2021 | Blog, COVID-19
“Plan ahead or you’re basically paralyzed. You can have all the staff and supplies in hand but if you can’t document it in the EMR and have a system set up where you can feed that information back to the state for the federal government can also have their daily...
by Julie Catron | Jan 25, 2021 | Blog
The logistics surrounding the distribution of the COVID-19 vaccine can be challenging as there are select facilities that have the correct freezer/storage capabilities to qualify as sites for the vaccine, which means they’re tasked with vaccinating not only...
by Julie Catron | Jan 20, 2021 | Case Studies
“Three million people need the COVID-19 vaccine in Oklahoma, we are the hub for Tulsa and seven surrounding counties, so we needed a good way to communicate with a lot of people quickly and keep the vaccination process organized,” says Steve Davis, Executive Director...