by Julie Catron | May 28, 2020 | Blog
While many patients are eager to return in-office appointments, others aren’t quite ready to venture out or are unsure of when they should seek care in person and when they should resort to Telehealth. While providers themselves still have a lot of questions about...
by Julie Catron | May 19, 2020 | Blog
Medical providers are excited to open their clinic doors and see their patients in person again and patients are just as eager to have in-person access to their healthcare providers. As healthcare eases its way into the reopening of medical offices, providers and...
by Julie Catron | May 18, 2020 | Blog, Video
The CAHPS surveys put the patient experience in the spotlight several years ago when public reporting started and scores became a factor in reimbursement. While reimbursement is certainly a foremost issue, there’s much more we can do with patient feedback to improve...
by Julie Catron | May 15, 2020 | Blog, Video
Patients are juggling a lot of responsibilities, staying current in their care and the care they manage on behalf of children, parents, spouses, and other loved ones can easily fall by the wayside. This is problematic for patients who can experience long-term...
by Julie Catron | May 14, 2020 | Blog
Nashville Business Journal recently announced its 2020 Best Places to Work honorees, naming Relatient as one of this year’s winners. During evaluation, Relatient employees completed an anonymous engagement survey measuring key engagement categories, including...
by Julie Catron | May 8, 2020 | Blog, Video
Few patient engagement functions are as foundational to caring for, billing, and maintaining a care plan for patients as patient intake. Accurate medical and family histories, medications, and payer information are essential to forming a complete picture of a...
