by Julie Catron | Sep 20, 2019 | Blog
Texting with patients for one-to-one clinical conversations using SMS is a great way to violate HIPAA—leaving clinicians and providers to play phone tag with patients. This is because relaying information about treatments, diagnosis, medications, or answering patient...
by Julie Catron | Sep 10, 2019 | Blog
It’s common for health IT vendors to use various fee structures, most often this is either a flat rate subscription or a price-per-unit (message, appointment, user, etc.). Does it really matter? Does it all even out in the end anyway? According to many physicians...
by Julie Catron | Sep 9, 2019 | Blog
Last week, we hosted a webinar featuring U.S. Dermatology Partners’ patient engagement story. Sarah Nguyen, their VP of Applications & Integrations, joined us to talk about keeping up with the changes in healthcare and overcoming the challenges associated with...
by Julie Catron | Aug 30, 2019 | Blog
Healthcare providers have traditionally spent their RCM focus on the health insurance claim including authorization, accurate coding, claim submission, denial management, and so forth. Little time and energy were spent on the 5% to 10% of revenue that came directly...
by Julie Catron | May 23, 2019 | Blog
We’ve entered a dynamic new ecosystem of data sharing as healthcare embraces the need for better connectivity, aiming to give patients better accessibility to their own data. The digital front door is key to fueling this flow of information and patient access, but...
by Julie Catron | May 23, 2019 | Blog
From beginning her career with IBM to leading rapid-growth start-ups and her vision for making patient access easy, Relatient CEO, Michele Perry, covers it all in a recent interview with John Dinkel, host of iHeartMedia’s podcast series, CEO’s You Should...
