OB-GYN Medical Group Reduces No-Shows

OB-GYN Medical Group Reduces No-Shows

– Case Study – OB-GYN Medical Group Reduces No-Shows   “Patient-centered” is more than a buzzword at OB-GYN Associates of Cookeville. The nine-provider medical group is intentional about taking patient feedback to heart and using it to improve the practice. When their...
From Patient Reminders to Medical Billing

From Patient Reminders to Medical Billing

Jason W. Miller used to be a healthcare consultant at large organizations, so when he began working at Reiter, Hill, Johnson + Nevin (RHJN), a well-respected women’s health private practice in the Washington D.C. area, he sought ways to leverage his past experiences...
The Vancouver Clinic Reduces No-show Rates

The Vancouver Clinic Reduces No-show Rates

When The Vancouver Clinic began their transition to the Relatient messaging platform their average no-show rate was at an acceptable range and was not the organization’s primary concern. What really had them frustrated was the poor Customer Service they received from...