by Julie Catron | Feb 28, 2019 | Case Studies
– Case Study – Oklahoma Heart Hospital Physicians Group Lowers Patient No-Shows, Saves Nearly $1 Million Annually Patient No-Shows Were Costing Them Real Money Oklahoma Heart Hospital (OHH) Physicians Group knew no-shows were more than an annoyance, they were costing...
by Julie Catron | Feb 14, 2019 | Case Studies
– Case Study – Children’s Hospital on Epic Lowers Patient No-Shows Nearly 1 in 5 Patients Didn’t Show for Their Appointments One of the largest pediatric hospitals in the United States was using appointment reminders but still facing an 18%-20% no-show rate....
by Julie Catron | Dec 3, 2018 | Case Studies
– Case Study – Physician Group Switches to Relatient for Patient Messaging To meet their goals they needed a new partner to reduce missed appointments. In 2016 United Regional Physician Group began closely tracking missed appointments to improve patient care, maximize...
by Julie Catron | Oct 29, 2018 | Case Studies
– Case Study – OB-GYN Medical Group Reduces No-Shows “Patient-centered” is more than a buzzword at OB-GYN Associates of Cookeville. The nine-provider medical group is intentional about taking patient feedback to heart and using it to improve the practice. When their...
by Julie Catron | Oct 10, 2018 | Blog, Case Studies, Population Health
Providing the best in healthcare to patients located in rural areas, regardless of their ability to pay, is a worthy mission that comes with unique challenges. And yet, ARcare, a federally qualified health clinic (FQHC) that started in rural Arkansas in 1986, exists...
by Julie Catron | Jul 20, 2018 | Case Studies, Patient-Centered Engagement
– Case Study – Pediatric Practice Improves Vaccine Compliance Using Automated Messaging They were doing it all and it was too much. This Level 1 PCMH Pediatric group utilized in-house staff to make direct phone calls with critical messages and reminders to their...
