by Julie Catron | Jan 6, 2021 | Case Studies
THE GOAL: Develop a digital patient messaging strategy to minimize patient no-shows, build a stronger online presence, drive better efficiency, and make reporting easy. “Patients tell us they looked us up online before choosing us as their provider,” says Al Appel,...
by Julie Catron | Nov 19, 2020 | Case Studies
THE GOAL To attract and retain patients, and increase patient access through convenient, mobile-first self-scheduling. “Self-scheduling is here to stay,” says Trent Renta of Olansky Dermatology Associates. “Our patients are busier than ever and they don’t always have...
by Julie Catron | Sep 15, 2020 | Case Studies, COVID-19
INTRO Specialty physician networks, like QualDerm Partners, located just south of Nashville, TN, offer physicians the freedom to focus on the clinical aspect of their practices while teams that specialize in operations, communication, IT, and billing handle these...
by Julie Catron | Jul 22, 2020 | Case Studies
THE GOAL: Streamline Revenue Cycle Management operations and extend a patient-friendly financial experience to patients and caregivers. Inundated with patient phone calls and a complex process for posting charges across multiple patient accounts, University...
by Julie Catron | Jun 1, 2020 | Case Studies, COVID-19
“We could have paused our go-live project due to COVID-19, but we needed these tools even more given the pandemic,” says Andy Rhea, CIO of Cherokee Health Systems. The Tennessee health system, which operates 24 rural and urban health clinics across 13 Tennessee...
by Julie Catron | Dec 17, 2019 | Case Studies
Creating a New Network Meant They Needed Some New Tools When One Pediatrics was established in 2013, they wanted to create a pediatric experience that offers families the resources of a large network with the high-touch, personal feel of a hometown pediatrician. If...
