by Julie Catron | Mar 13, 2019 | Industry Guides
Patient Satisfaction Surveys & Online Reviews: A Guide to Getting Started, Improving Your Online Reputation, and Using Your Results Effectively Table of Contents Why Measure Patient Satisfaction?Begin Collecting and Measuring Patient SatisfactionHow Long Should My...
by Julie Catron | Oct 15, 2018 | Industry Guides, Patient Self-Scheduling
What is Patient Self-Scheduling? Patient self-scheduling is the ability for patients to schedule their healthcare appointments online via a portal, website, or through text messaging, anytime, day or night, without staff interaction. Self-scheduling is faster and more...
by Julie Catron | Jun 13, 2018 | Industry Guides, Patient-Centered Engagement
Patient no-shows permeate medical practices, across specialties, locations, and practice model. While no-shows consistently cause problems for practices, not all practices track their no-show rate or realize the impact that even a couple no-shows can have on both...
