![Patient Portals Dead? [Future Healthcare Today]](https://www2.relatient.net/wp-content/uploads/2017/12/patient-portal-engagement.jpg)
by James Kanka | Dec 21, 2017 | Blog, Opinion
Michele Perry Discusses Patient Portals Relatient’s new CEO Michele Perry has some criticisms for an over reliance on patient portals but says she doesn’t think they are dead yet in this article from Future Healthcare Today. “It’s not enough anymore to...
by James Kanka | Aug 7, 2017 | Blog, Opinion, Patient-Centered Engagement
Healthcare is changing fast and unfortunately most people don’t handle change well — Practice Managers are the ones tasked with guiding doctors, staff, and patients through the changes. At Relatient we work with Practice Managers everyday and are constantly...
by James Kanka | Mar 8, 2017 | Blog, Opinion
It’s all too easy for industries to get caught up in adopting new technologies just to keep pace. “Everyone is building a custom app/portal/website, so that must be the answer.” Or so the thinking goes. For all the talk of human-centered design and patient-centered...
by James Kanka | Mar 1, 2017 | Blog, Opinion, Patient Reminders
You’ve decided to replace manual appointment reminders with automation. Congrats! That’s exciting! Whether you’re replacing phone calls, postcards, or letters—you’re about to reclaim countless hours and watch your no-show rate take a dramatic...
by James Kanka | Feb 16, 2015 | Opinion
Orginally published on LinkedIn by Sam Johnson. Closing means communication…and lots of it. We had the privilege of taking dozens of phone calls again this morning from medical offices needing to shut the doors for the day, due to inclement weather in the...
