by Julie Catron | Feb 1, 2021 | Blog, Patient Reminders, Patient-Centered Engagement
When a patient doesn’t show up for an appointment, it’s bad for everyone. The patient doesn’t get the help they needed, nor do other patients who could have used that time slot, and the provider’s time is not efficiently used. Sometimes, missed appointments are...
by Julie Catron | Sep 13, 2018 | Blog, Patient-Centered Engagement
Relatient customers on the Outer Banks turned to Relatient’s Demand Messaging today to broadcast schedule changes and early clinic closings to patients and staff, freeing them up to get home while it was still safe to travel. Hurricane Florence is here and her winds,...
by Julie Catron | Sep 10, 2018 | Blog, Patient-Centered Engagement
Electronic registration, ease of access, and patient self-scheduling have become major focuses of patient-centered engagement. Relatient CTO, Kevin Montgomery, discusses this with Future Healthcare Today in a recent interview in which Kevin says that health IT tools...
by Julie Catron | Jul 20, 2018 | Case Studies, Patient-Centered Engagement
– Case Study – Pediatric Practice Improves Vaccine Compliance Using Automated Messaging They were doing it all and it was too much. This Level 1 PCMH Pediatric group utilized in-house staff to make direct phone calls with critical messages and reminders to their...
by Julie Catron | Jun 13, 2018 | Industry Guides, Patient-Centered Engagement
Patient no-shows permeate medical practices, across specialties, locations, and practice model. While no-shows consistently cause problems for practices, not all practices track their no-show rate or realize the impact that even a couple no-shows can have on both...
by Julie Catron | Jun 7, 2018 | Blog, Patient-Centered Engagement
There was a time, so I hear, when a physician’s word was gospel and to challenge that authority meant you were an exception and a rebel. When I entered Healthcare in 2007, this was ancient history. Patients are empowered in today’s healthcare marketplace, armed with...