by Julie Catron | Jun 7, 2018 | Opinion, Patient-Centered Engagement
There was a time, so I hear, when a physician’s word was gospel and to challenge that authority meant you were an exception and a rebel. When I entered Healthcare in 2007, this was ancient history. Patients are empowered in today’s healthcare marketplace, armed with...
by Julie Catron | May 22, 2018 | Patient Billing, Patient-Centered Engagement
Technology is radically changing the healthcare industry, and patients now demand a modern billing and payment experience that enables them to conveniently transact how, when, and where they desire (more on this topic in our last blog). Mobile pay solutions are better...
by Julie Catron | May 9, 2018 | Article, Patient-Centered Engagement
Why does it have to be so difficult? Healthcare tech, that is. This was the topic of a recent conversation between Relatient CEO, Michele Perry, and disrupTV. In other words, if consumers can purchase everything from water balloons to flat-screen TV’s with one-click...
by James Kanka | May 2, 2018 | Article, Patient-Centered Engagement
Millennials are on track to become the largest generation in the United States, and their tech-driven lifestyles are fueling a digital revolution in healthcare. With instant access to information and the ubiquitous ability to transact in retail and finance through...
by James Kanka | Sep 8, 2017 | Article, Patient-Centered Engagement
The Short Version Relatient began with appointment reminders and found that automating a combination of text, email and phone calls was really effective at reducing appointment no-shows and was highly appreciated by staff and patients. Expanding on that lesson...
