We’ve put together some resources we think will be helpful to you and your staff. Many of you are familiar with our Broadcast Messaging, Messenger Chat, and Secure Messaging solutions and have already used one or more of these to communicate pertinent information with your staff and patients. These tools are excellent options for quickly and effectively communicating with your patients and staff during this rapidly evolving situation.
Here are some sample messages you can use or modify with Demand Messenger:
“If you have traveled to Asia, Italy, or Iran internationally within the last two weeks and have symptoms of COVID-19, please contact our office at XXX-XXX-XXXX.”
“If you have traveled and visited areas of the United States with numerous cases of COVID-19, including the West and East coasts, you should be aware of cases that have emerged after domestic travel.”
IMPORTANT: Coronavirus Update Steps to Protect Yourself:
- Wash your hands often.
- Avoid touching your face.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue.
- Clean and disinfect frequently touched objects and surfaces.
Physicians Group is reaching out to our patients about the Coronavirus. If you have a cold or flu-like illness, please call us prior to your scheduled appointment. Visit our website physiciansgroup.com for more information. Press # to listen to this message again. Thank you.
MESSENGER CHAT / SECURE MESSAGING
Use this two-way chat tool to reach out individually with patients using text messaging or a secure web session to keep your phone lines free.
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