Iowa’s Largest Physician-Owned, Multi-Specialty Clinic Chooses Relatient for Patient Engagement
Franklin, Tennessee — McFarland Clinic, Iowa’s largest physician-owned, multi-specialty clinic has chosen Relatient as their vendor of choice for enhancing patient communication.
“Our customers prefer multiple options when communicating with the Clinic and Relatient expands our offerings to include phone, text, email, or our secure patient portal” said Andrew Perry, Chief Executive Officer of McFarland Clinic. “Relatient’s software and technology helps us offer and manage these various communication methods for patient appointment information and important preventative health reminders.”
After conducting a pilot program of Relatient’s industry-leading patient engagement software, McFarland Clinic signed a contract to implement Relatient’s technology across the entire system which includes 300 providers in 25 clinics across greater central Iowa.
“We couldn’t be more excited to be working with McFarland Clinic”, said Relatient CEO, Michele Perry. “Relatient’s platform is designed to accommodate large, multi-specialty, multi-location healthcare organizations just like McFarland Clinic. Our comprehensive solutions will help them achieve their lowest patient no-show rates and will drastically reduce the manual burden of patient outreach for their staff.”
Relatient’s solutions like Appointment Reminders and Demand Messaging will help McFarland Clinic streamline communication with their patients in-between appointments and create greater customer satisfaction.
Relatient is a SaaS-based patient-centered engagement company that utilizes modern and mobile modalities to improve patient and provider communication. Relatient has engaged over 50 million patients on behalf of U.S. medical practices and health systems. Relatient’s platform integrates with practice management and electronic health databases to drive operational efficiency, appointments and reviews, reduce no-shows, speed patient payments, and improve patient satisfaction, all while supporting health and care quality initiatives. For more information, visit http://www.relatient.net.
About McFarland Clinic
McFarland Clinic is central Iowa’s largest physician-owned, multi-specialty clinic with 50+ medical specialties and services. A total of 300 McFarland Clinic healthcare providers and 1,000 staff members serve residents in 12 Iowa communities with additional communities served by visiting specialists. McFarland Clinic provides easy and convenient access to care with the ability to schedule appointments online with primary care providers at Schedule.McFarlandClinic.com. Patients of McFarland Clinic also benefit from a patient website, MyChart, to access medical records and communicate electronically with the doctor’s office. For more information or to contact McFarland Clinic, go to McFarlandClinic.com.