Listed on the AthenaHealth Marketplace
Relatient was recently added to the athenaHealth Marketplace, making it easier for users of athenaCollector to integrate with Relatient’s platform and take a patient-centered approach to engagement. Here is an overview:
Relatient is an integrated messaging platform that uses the power of real-time clinical data to deliver timely messages to Patients and care Providers in the categories of Appointments, Population Health, Patient Balance, Satisfaction Survey, Check-in, and Demand messaging. Engaging patients in two-way conversations becomes effortless and automated, while compliance and revenue are driven higher by giving every patient opportunities to take action on the next step in their health journey.
- Automated patient outreach
- Remote check-in solutions on patient’s own device
- Modern mobile bill-pay statements and pay options
Our team of healthcare messaging experts will guide you through best-practice choices on how to engage today’s patient in modern ways to drive behavior that is healthy for the patient, and for your practice as well.
You’ll work with a specialist to define opportunities to automatically connect with your patients for any purpose imaginable, including Appointments, Check-In, Patient Balance, Surveys, Demand Messaging and more. The RELATIENT platform takes it from there in a fully-automated flow of efficient communication points to your valued patient.
Our platform protects your group from the high risk of over-messaging and TCPA compliance issues, while centrally managing the quality and marketing experience that keeps your brand looking fresh, modern, and focused on customer care. Patient experience is our forte’. Let us help your organization reach your ultimate goals in proper outreach and messaging.
Want to modernize your Check-In process? Deliver the industry’s first BYOD (bring your own device) check-in solution to your valued patients. No more clipboard and paper, but fully integrated check-in workflow delivered in a native mobile browser toolkit. Patients can now sign forms, update registration, pay bills, and more – all from the convenience of their own smartphone or workstation.
Want to Survey your patients? RELATIENT will automatically invite select groups of patients to engage you in a steady flow of information that will be displayed in meaningful ways on our Intelligent Dashboards.
Want to reduce paper statement costs and delays? Let RELATIENT deliver e-statements via SMS text and email that provide single-click modern payment options to your account holders.
Want to lower your no-show rates? Deploy our time-tested principles of Preference and Proximity™ based outreach to achieve a sub-4% no show rate1 consistently while offering modern engagement tools, such as maps, reputation site links and ride requests.
1 No-show rate calculation based on all RELATIENT customers from January 1, 2015 to December 31, 2015