An Easier Way for Patients to Pay Using Mobile-First Technology
Patient Balance Messaging & MDpay™️ Online Payments transform the patient payment experience
Text & Email Statements
Reduce paper and update patients without a login with automated alerts avoiding past due amounts.
Easy 24/7, Mobile Payments
Improve staff productivity and make more convenient for patients regardless of location or time of day.
Copays Paid Early
Get ahead of appointments with a patient messages to prepay charges for upcoming appointments.
Secure, HIPAA Compliant
Reliable and secure patient-centered platform with highest standards to protect and patient information.
Auto Draft Patient Payments
Setup payment plans tied to the HSA and accounts to cover their balances consistently and easily.
Reports track outreach and responses by patient and automated posts to monitor activity and balances.
Increase In Online Payments
“We previously utilized a portal that allowed our patients the option to pay online, but it was not user friendly and didn’t provide our patients with the billing information they needed. We had an average of 160 patients per month who chose to use the online portal to pay their bill. We now have 700 patients per month who utilize MDpay. Our processes are more user-friendly and streamlined since partnering with Relatient.”
Mobile StatementsMDpay is an integrated solution that automatically notifies patients when their bill is ready, via email and/or text, then updates you when it’s collected.
Easy Payments: Mobile, Web or In OfficeNo app, no password, and no username. Patients simply verify their birth year and payment — all from a link on their phones. Auto-filled forms and tokenized payment methods (captured at the office) quadruple payments made at the first opportunity.
Bidirectional DashboardSee all office transactions and payment methods on file with a dashboard that integrates seamlessly with your scheduling data, patient account balances, and managed payment plans.
MDpay auto-posts all patient payments whether made in the office, on the web, or via mobile phone.
Collect payment information before you need itWith specialized and secure credit card readers, MDpay allows you to collect patient payment options at the office before you bill. Change your payment policy to auto-collect small balances, instead of writing them off or wasting efforts collecting them. Make it easier for your patients to pay future balances by auto-filling their payment information.
Collect More with Relatient Balance Messaging &
Patient financial responsibility keeps growing at double digit rates. But, Relatient can help with options to reduce bad debt and improve your office productivity.
- Text and email digital statements
- Mobile, web, and office payments
- Auto-posts payments
- Easy auto draft payment plans
- Card-on-file technology
- Auto draft small patient balances (optional)