Collect More Patient Balances with MDpay™️ & Patient Balance Messaging
MDpay is the easiest way for patients to pay and practices to collect more money, faster.
- Text and email digital statements
- Mobile, web, and office payments
- Auto-posts payments
- Easy auto draft payment plans
- Card-on-file technology
- Auto draft small patient balances (optional)
Schedule a demo to learn and see more.
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Increase In Online Payments
“We utilized a portal that allowed our patients the option to pay online, but it was not user friendly and didn’t provide our patients with the billing information they needed. We had an average of 160 patients per month who chose to use the online portal to pay their bill. We now have 700 patients per month who utilize MDpay. Our processes are more user friendly and streamlined since partnering with Relatient.”
Mobile Statements
MDpay is an integrated solution that automatically notifies patients when their bill is ready, via email and/or text, then updates you when it’s collected.
Easy Payments: Mobile, Web or In Office
No app, no password, and no username. Patients simply verify their birth year and payment — all from a link on their phones. Auto-filled forms and tokenized payment methods (captured at the office) quadruple payments made at the first opportunity.Bidirectional Dashboard
See all office transactions and payment methods on file with a dashboard that integrates seamlessly with your scheduling data, patient account balances, and managed payment plans.MDpay auto-posts all patient payments whether made in the office, on the web, or via mobile phone.
Collect payment information before you need it
With specialized and secure credit card readers, MDpay allows you to collect patient payment options at the office before you bill. Change your payment policy to auto-collect small balances, instead of writing them off or wasting efforts collecting them. Make it easier for your patients to pay future balances by auto-filling their payment information.
“We’ve collected over $900 thousand in patient payments over the last four months using MDpay, 14% of those payments were made on mobile phones or web. Now, many of our patients have their card-on-file, making it easy for them to pay promptly and conveniently from their laptop, their smartphone or in our office lobby. With MDpay, we’re allowing our patients to pay for their office visits, vaccines and lab work the same way they pay for other invoices in their lives, like a utility bill or a retail credit card statement. It’s a win-win for both sides – allowing our groups to focus more on caregiving, and our patients to focus more on their individual wellness.”
Norm Schoonover