Get Five Star Reviews & More Patient Feedback
Take Advantage of Relatient’s Patient Satisfaction Surveys and Reputation Management.
Patient Satisfaction Surveys
Three ready-made surveys sent to patients via text and email automatically.
Turn satisfied patients into advocates and give dissatisfied patients the ability to provide feedback privately with just one question: “Rate your overall experience.” Positive patients are sent to a review site (healthgrades, zocdoc, etc) and neutral / negative patients are sent to Visit Survey.
The perfect survey to get actionable patient feedback and coordinate service recovery. Give patients an easy way to provide you negative feedback and they’re less likely to do it publicly.
In depth survey that was built to mimic CG-CAHPS results so you can prepare or take a deep dive into the patient experience. Six categories of practice management covered with 38 questions.
Multiple Reporting Options
Compare locations, providers, and appointment types.
Schedule reports to be sent directly to your email, automatically.
Configure to send on certain days of the week, # of days after appointment, # days since last survey, and more.
“Patient satisfaction has grown increasingly important over the last 10 years with platforms such as Facebook, Twitter, etc. Relatient’s survey feature is an amazing tool that allows me to know exactly where, if any, our pain points are within the practice in relation to the patient experience. Relatient is a tremendous product that I fully endorse if you plan to give your patients the best experience possible.”William Wiggins
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