The ABCs of Enterprise Patient Outreach

Drive operational efficiency, increase revenue, reduce costs, and improve patient satisfaction.

Administrative

Patient Appointment Reminders
Unlimited voice, email, and text appointment reminder service with missed appointment rescheduling.

Chat & Secure Messaging
Send and receive texts directly to patients with 2-way chat or secure messaging. Messenger collects patient responses across all automated solutions. Secure option protects PHI and best practices.

Broadcast
Self-service, user friendly on-demand messaging. Quickly notify scheduled patients, groups, and staff of delays, office closures, inclement weather, and custom messages.

Satisfaction Surveys & Reputation Management
Survey patients post visit and generate public reviews to improve your medical practice’s online reputation.

Patient Self-Scheduling & Waitlist
PM/EHR integrated patient self-scheduling tool for 24/7 patient access. No portal, username, or password needed.

eRegistration & Check-in
A mobile first pre-registration and contactless check-in solution for patient intake. Enable patient & staff safety, the virtual waiting room, and telehealth.

Billing

MDpay® & Patient Balance Messaging
Collect more patient balances faster in the office, on the web, or via patients’ mobile devices to save on statement costs and reduce time in AR..

  • Auto post payments to the correct appointment
  • Keep patient cards on file
  • Easy payment plans that auto draft
  • Text 2 pay

Clinical

Health Campaigns
Promote patient adherence, target gaps-in-care, reduce readmission, and improve revenue with automated campaigns.

  • Set recall messages based on clinical data​
  • Educate patients on health topics 
  • Promote portal adoption 
  • Support care management

A Patient Communication Service Built for Enterprise

Single Sign-On Ready

The Relatient platform integrates seamlessly with your other software solutions.

TCPA Compliant

With all your patient outreach on one platform Relatient automatically protects you and patients from over messaging.

Multi-Location Management

No need for separate instances. Manage locations, user privileges, and run reports across.

HL7, API, etc

We work with you to integrate using the best protocols available.

Patient-Centered 

adjective 

respectful and responsive to individual patient preferences, needs, and values 

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No passwords or usernames

We verify your patients first so they don't have to do the work

No app or portal

Instead of asking patients to download an app or log into a portal, we deliver the right message at the right time

Communicate like a person

Phone, email and text. Relatient uses all three communication modalities as needed.

We Work Well with Others

Our patient engagement solutions are integrated with more than 85 EHR and Practice Management solutions. Chances are, we have already integrated with your organization’s system of choice. Below is just a sampling of the solution vendors that we have completed integration with, and are currently serving customers effectively with automated Patient Engagement.

ADP advancedmd logo
Allscripts Logo
athenahealth
Cerner
Clinic Anywhere logo
eClinicalWorks logo
EPIC Logo
Greenway Logo
pulse logo
SysteMEDx Logo
Triarq Logo
Vitera Logo