Videos
Want to see what we do in action? Check out one of our videos below.
HIPAA-Compliant Messaging & Chat: Why Medical Practices are Texting Patients
Introduction Medical practices have made major strides towards patient-centered strategies, swapping manual and paper-based processes for digital options, like automated appointment reminders and digital patient check-in. But it’s time to take it further with...
How to Turn Happy Patients into Promoters & Use Real-Time Data to Improve the Patient Experience
The CAHPS surveys put the patient experience in the spotlight several years ago when public reporting started and scores became a factor in reimbursement. While reimbursement is certainly a foremost issue, there’s much more we can do with patient feedback to improve...
How Medical Practices & Groups Use Digital Health Campaigns to Close Gaps in Care & Drive Better Outcomes
Patients are juggling a lot of responsibilities, staying current in their care and the care they manage on behalf of children, parents, spouses, and other loved ones can easily fall by the wayside. This is problematic for patients who can experience long-term...
3 Reasons Your Practice Must Have Digital Patient Check-In
Few patient engagement functions are as foundational to caring for, billing, and maintaining a care plan for patients as patient intake. Accurate medical and family histories, medications, and payer information are essential to forming a complete picture of a...
Selecting the Right Patient Appointment Reminder Software: What to Look For and How to Know if it Can Deliver Results
Do patient appointment reminders really lower patient no-shows? They really do. That is, if you choose the right partner. Appointment reminders have been around for a long time, so it’s easy to assume that they’re all the same by now. But appointment reminder...
A Digital Front Door Strategy: What It Is, Isn’t, and Why You Need One
What is the Digital Front Door? The digital front door is a strategy for engaging patients at every major touchpoint of the patient journey using technology that patients have already adopted for everyday use. A strong digital front door strategy doesn't hinge on any...
Patient Self-Scheduling is Redefining Patient Access: Here’s What You Need to Know
Patient Self-Scheduling software is here and getting a lot of attention. Digital scheduling is the new “front door” to your practice. Scheduling has often been a cumbersome process for both patient and staff, averaging 8 minutes per call to schedule an appointment...
Official Sponsor of Practice Manager Coffee Breaks
In my last post about practice managers I shared a little of the challenges they face and the incredible amount they get done for patients and doctors. With that in mind I set out to make a video about how Relatient can empower practice and office managers. This video...