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Optimize Epic & MyChart with Patient Messaging

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Summary

We want to show you how to leverage patient outreach and messaging to drive MyChart adoption, optimize scheduling, and create efficient workflows.  

Join Relatient and featured guest, Steve Davis, Executive Director at the Warren Clinic for a conversation about strategies for leveraging patient messaging alongside Epic and MyChart, including

  • Populating Epic’s Department Appointments Report (DAR) with patient reminder data and proactive response.
  • When to drive patients to MyChart and how to do it
  • Configuring messaging to leverage Epic
  • Automate rescheduling and follow-up on cancelations
  • Billing strategies that work with Epic
  • Educating patients and driving them back to the schedule
  • Leverage SMS and secure messaging to help patients navigate the patient experience and access their own data